Privacy policy

Privacy Policy

Last updated: March 12, 2026

PeelVibes operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PeelVibes is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact Details

  • Name

  • Address

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Financial Information

  • Credit or debit card details

  • Payment card information

  • Transaction details

  • Payment confirmation information

Account Information

  • Username

  • Password

  • Preferences and settings

Transaction Information

  • Items viewed

  • Items added to cart or wishlist

  • Purchases, returns, or cancellations

  • Order history

Communications
Information you include when contacting us for customer support or inquiries.

Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network connection information

Usage Information
Information about how you interact with the website, such as pages visited and browsing behavior.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you
When you create an account, place an order, communicate with us, or provide information through the Services.

Automatically through the website
Including data collected from your device through cookies and similar technologies.

From service providers
Such as payment processors, shipping providers, and analytics services that help operate our store.

From partners or third parties
When permitted by law.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

Including:

  • Processing payments

  • Fulfilling orders

  • Managing your account

  • Sending order updates

  • Arranging shipping

  • Providing customer support

  • Personalizing your shopping experience

Marketing and Advertising

We may send marketing communications via email or display advertisements for products based on your activity on our website.

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use your information to:

  • Secure your account

  • Prevent fraudulent activity

  • Maintain safe transactions

  • Protect our services and customers

Communication

We may use your information to respond to inquiries and provide support.

Legal Compliance

We may use personal information to comply with legal obligations or respond to lawful requests from authorities.

How We Disclose Personal Information

We may disclose personal information to third parties in the following situations:

Service Providers

Including:

  • Shopify

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics providers

  • Customer support services

  • Cloud storage providers

These providers only process information necessary to perform their services.

Marketing and Advertising Partners

We may share information with partners who help us display advertisements or conduct marketing campaigns.

With Your Consent

When you direct us to share information with third parties such as social media integrations.

Corporate Transactions

If PeelVibes is involved in a merger, acquisition, or sale of assets.

Legal Requirements

To comply with legal obligations or protect the rights and safety of our business or users.

Relationship with Shopify

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to our store may be transmitted to Shopify and third parties located in other countries.

To learn more about how Shopify uses your personal information, please review the Shopify Privacy Policy:

https://privacy.shopify.com/en

You may also exercise certain privacy rights through Shopify's Privacy Portal where applicable.

Third-Party Websites and Links

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, policies, or content of these external websites.

We encourage you to review their privacy policies before sharing personal information.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If a parent or guardian believes that a child has provided personal information, they may contact us to request deletion.

Security and Retention of Your Information

We implement industry-standard security measures to protect your personal information.

However, no online system can guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your data

  • The right to request deletion of your data

  • The right to correct inaccurate information

  • The right to request data portability

You may also unsubscribe from marketing emails at any time.

To exercise these rights, you may contact us using the contact information below.

Complaints

If you believe that we have not handled your personal information appropriately, you may contact us directly.

You may also have the right to lodge a complaint with your local data protection authority where applicable.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

When required, we rely on appropriate safeguards such as standard contractual clauses to ensure data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

When we update this policy, we will revise the "Last updated" date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

PeelVibes
Email: peelvibes@gmail.com
Business Address: [Garikhana, Puruliya, West Bengal - 723101]

Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and secure shopping experience.