Privacy Policy

Last updated: [12.03.2026]

At PeelVibes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information when you visit our website, place an order, or interact with our services.

Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through payment providers)
Order history and purchase details

Device Information

When you browse our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Device type
Time zone
Pages visited and interaction with the website

This information helps us understand how customers use our website.

2. How We Use Your Information

We use the information we collect for several purposes, including:

Processing and fulfilling orders
Providing order confirmations and shipping updates
Communicating with customers regarding inquiries or support requests
Improving our website, products, and customer experience
Preventing fraud and maintaining website security
Sending promotional emails or marketing communications (only if you opt in)

We only collect information necessary to provide our services.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember items in your cart
Save your preferences
Analyze website traffic
Improve website performance and user experience

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party services to operate and improve our business. These services may have access to limited personal information only to perform their functions.

Examples include:

Payment processors
Shipping and logistics partners
Analytics providers (such as Google Analytics)
Marketing tools and advertising platforms
Website hosting providers (such as Shopify)

These providers are required to protect your information and use it only for the services they provide to us.

5. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

Our website uses secure technologies such as:

SSL encryption
Secure payment gateways
Access controls for sensitive information

While we strive to protect your personal data, no method of internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

6. Customer Rights

As a user of our website, you have certain rights regarding your personal data.

You may:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal or operational requirements)
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.